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Problem with photo upload and preview

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Posts: 6
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(@velsy666)
Active Member
Joined: 4 years ago
[#9935]

Hello, we have a problem on your Wpforo platform, there is a working carpentry forum  https://srub-che.com/community/.  We recently moved to a new hosting  https://timeweb.com/  after that the forum hung. Most simple so far, it doesn't load image thumbnails when uploading photos (no preview). Previously, on the old hosting, image thumbnails were immediately loaded (I attach the screenshot), now only the file name is loaded without the image, users who are used to the fact that the photo is immediately visible when uploading do not understand what is happening, this repels them from communication on the forum. Used to use the wpForo Advanced Attachments add-on. Perhaps there are other add-ons or plugins similar to wpForo advanced attachments that work correctly with images. Please answer, people are waiting!                                                                                                                                                                                                                                                          Здравствуйте, у нас проблема на вашей платформе Wpforo находится рабочий плотницкий форум  https://srub-che.com/community/    .Недавно мы переехали на новый хостинг  https://timeweb.com/  после этого в форуме возникли сбои. Самый основной на данный момент это не загружает миниатюры изображений при загрузке фотографий(нет предосмотра). Раньше на старом хостинге сразу грузились миниатюры изображений(скрин прилагаю), теперь грузятся только наименование файла без изображения, пользователи привыкшие к тому, что при загрузке фотография сразу видна не понимают что происходит, это отталкивает их от общения на форуме. Ранее пользовались вашим дополнением wpForo Advanced Attachments. Может есть другие дополнения или плагины похожие на wpForo Advanced Attachments реализующие корректную работу с изображениями. Ответьте пожалуйста, люди ждут!                       


6 Replies
Kyle
Posts: 728
 Kyle
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(@kylew)
Prominent Member
Joined: 5 years ago

Hi @velsy666,

Please activate wpForoSupport User account, need to check your website.


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(@velsy666)
Joined: 4 years ago

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@kylew How to activate mail, I mean go to WPforo by mail? and why check your website?


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 Tom
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(@tomson)
Joined: 11 years ago

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Kyle
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Hi @velsy666,

Could you please provide the Order ID of the addon you're currently using? We cannot find any order associated with your account and email address.


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 Tom
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(@tomson)
Joined: 11 years ago

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Kyle
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If the domain name is changed, you should change the attachment URLs in wp_wpforo_attachments table as well. Please open this table and see the content, make sure attachment URLs are correct.


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(@velsy666)
Joined: 4 years ago

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Kyle
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@tomson is there a screenshot

image

 

 
 

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(@velsy666)
Joined: 4 years ago

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Kyle
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@tomson, Не можем найти хотим купить новый какую информацию нужно предаставить какую почту и т.д


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