Hello I purchased wpForo - User Custom Fields addon so that end user could populate Display Name and Nickname upon registration. After registration Display Name and Nickname are set to the username?
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Feb 11, 2022 2:24 am
19 Replies
Feb 11, 2022 2:29 am
Note that I also added first name and last name fields to registration form and account page. First Name and Lastname fields work (carry over from registration) but Display Name and Nickname are set to Username instead of what was entered into the registration form.
Feb 11, 2022 12:50 pm
Got to Dashboard > Forums > Members Fields > Registration Form Tab, in the Registration form insert Display Name and Nickname fields, these fields are light blue, have red star at the end and cannot be managed, these are created by the addon, then press save changes button.
Now, the user's Display Name and Nickname can be set in the Registration form. They won't get changed until the user changes it from his account page.
Feb 11, 2022 5:04 pm
@kylew This is precisely what I did but after the user populates them on the registration page and submits they are not set to what user populated but instead are set to the username.
Feb 12, 2022 12:26 pm
Feb 12, 2022 3:10 pm
@kylew The site is not public yet and as such has privacy mode enabled (basic password). I PM'd you the site and password.
Feb 12, 2022 3:57 pm
Try disabling other plugins you have on your website, except wpForo and UCF Addon, then create a new User with different Username, Display Name and Nick Name.
If the problem will be solved, that means that you have a plugin which overwrites on those fields.
Feb 12, 2022 4:13 pm
de-activated all plugins except wpforo and ucf addon. Same problem. See screenshots. I entered Charlie Testingit as Display Name and charlietestingit as Nickname (handle) and after registration what I entered for Username (ctestingit) showed up under account for Display Name and Nickname. In wordpress again all was correct except display name publicly was set to username.
Feb 12, 2022 3:54 pm
Also here are some screenshots. First is what I put in registration form, second is what shows up under account after registration (First Name and Last Name is correct but Display Name and Nick Name (Handle) are set wrongly to username) and third from wordpress dashboard (where First Name, Last Name, and Nickname are correct however the display name publicly again is wrongly set to login name).
Feb 12, 2022 4:36 pm
Please delete account with info[at]gvectors.com email, We need to create again.
Feb 12, 2022 4:53 pm
Feb 12, 2022 5:11 pm
do you have any customization on wpForo, addon, theme or snippet, hook?
Feb 12, 2022 7:41 pm
@kylew No other addons besides User Custom Fields. Theme is classic that came with it. No other snippets or hooks. Just settings configured in the GUI and some css.
Feb 14, 2022 12:57 pm
We will need to check your website, Can you provide us admin credentials for your website?
Feb 14, 2022 4:21 pm
Feb 15, 2022 4:28 pm
Hello any update on this? It appears you have been testing as I see a bunch of test users created. Thanks for your help. Much appreciated.
Feb 15, 2022 6:17 pm
Our Developer is working on it, I will let you know if any update.
Feb 15, 2022 6:49 pm
Feb 15, 2022 7:23 pm
@kylew I have confirmed it now works correctly. Can you please advise what the issue was and how it was fixed (upgraded version of plugin with fix, hand patch, configuration issue fixed, something else)? Also if a software fix if I should upgrade to a new version of the plugin in the future should I expect it to be fixed in that new version or will I have to wait to upgrade to a particular issue?
Feb 16, 2022 12:50 pm
the issue was related with wpForo Email confirmation option, this issue will be fixed in wpForo 2.0 version, you can update and UCF addon and wpForo plugin after new version releases.