Notifications
Clear all

Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

wpDiscuz disappeared (completely) from the website

4 Posts
2 Users
0 Reactions
2,169 Views
(@omriamos)
Active Member
Joined: 9 years ago
Posts: 5
Topic starter  

Hi,

I was having wpDiscuz installed on my websites for months without issue.
A couple of hours ago, without me changing anything (no new server/wordpress settings, plugins...), wpDiscuz has just disappeared from my website - and now the comment form and all the existing comments are all using Wordpress' default comments engine.

I tried to install another 3rd-party commenting system (disqus) to see if another comments plugin will work - and it was working perfectly.
I disabled it - and got the Wordpress' default engine again.

I tried to disable/enable wpDiscuz - but that didn't help.

I tried to switch to the default theme - but that didn't help.

I cleared all cache and even disabled the cache plugin completely. Didn't help.

Any idea what's going on?

Thanks


   
Quote
(@omriamos)
Active Member
Joined: 9 years ago
Posts: 5
Topic starter  

update: even with all plugins disabled (only wpDiscuz is active) it is still not working - still all I see it Wordpress' original comments engine.

 


   
ReplyQuote
(@omriamos)
Active Member
Joined: 9 years ago
Posts: 5
Topic starter  

I checked the "isLoadWpdiscuz" function.
It returns:
$form->getFormID() => false
&& (comments_open($post) || $post->comment_count) => true
&& (is_singular() || is_front_page()) => true
&& post_type_supports($post->post_type, 'comments'); => true

So the problem is that $form->getFormID() returns false....

I var_dump'ed $form and as far as I can see, 'formID' is indeed NULL...
Any idea?

I fixed it temporarily by removing the check on "$form->getFormID()" and it's working fine now, but I need to find the real reason for this...


   
ReplyQuote
 Tom
(@tomson)
Famed Member Admin
Joined: 10 years ago
Posts: 4233
 

Navigate to Dashboard > Comments > Forms, edit the default form and set it for all post types you want.

wpDiscuz custom post type settings

   
ReplyQuote
Share:
Scroll to top