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[Solved] SUBMIT button not storing/saving Comment

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(@johngriffin)
New Member
Joined: 6 years ago
Posts: 3
Topic starter  

Hello, I hope you can help.

Using your  plug in when the SUBMIT button is pressed ,no Comment is stored/recorded and the  process seems to endlessly loop in an unsuccessful save process. Having read most of the relevant posts on the forum it would seem the issue may be site specific

My knowledge of java etc is very very limited.

The website in question is www.ideas4sils.co.uk.

If anyone can advise what code/script needs amending I will be very grateful.


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 7 years ago
Posts: 6191
 

@johngriffin

We don't see wpDiscuz comment form. Have you disabled wpDiscuz, or we need to register an account to be able to see it?


   
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(@johngriffin)
New Member
Joined: 6 years ago
Posts: 3
Topic starter  

Thank you for the reply.

Best way to access Comment form is to click on IDEAS menu item which takes you to a view of the posts page.

On the right is a category list  on the left the actual text of posts set to initiate discussion.

Click on any of the posts ( left side of page ) and that should bring up Comment form.

If you need admin rights let me know.

I have backed up the website as it is currently.

Thank you for your interest

You will need to register to post I think.

To confirm that I have tried unistalling all plugins and reinstalling/activating to no avail.


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 7 years ago
Posts: 6191
 

Hi @johngriffin,

Please navigate to Dashboard > Comments > Settings > General admin page, Enable the "Use WordPress native AJAX functions" and check again. 

 


   
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(@johngriffin)
New Member
Joined: 6 years ago
Posts: 3
Topic starter  

Many thanks, that works.

John


   
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