Rating results not always correct

Hi  sv1cec,

Thank you for letting us know, we'll check and back to you asap. 

Any news about these? It is getting quite frustrating.

Hi sv1cec,

We couldn't find such an issue on our test websites. Could you please uninstall wpDiscuz then install and activate it again?

Will that loose all our existing comments?!?!!?

No, the comments will not be lost after uninstalling the wpDiscuz plugin.  

I did as you suggested, but the results are still strange.

For example, there is a page which shows Rating (4.75 / 4) when there are five comments without rating and one comment with a 4-star rating. Typically, this should show either Rating (4 / 1) or Rating (0.67 / 6) depending on how the calculation is done. If you count only comments which have a rating then it should be 4 / 1. If you count all comments and average them, then 4+0+0+0+0+0=4 so 4/6 is 0.67 / 6.

I tried to troubleshoot your logic in /wp-content/plugins/wpdiscuz/forms/wpdFormAttr/Form.php, by adding some code to show how these results are calculated. The code looks like this:

$var1.='<br>PostID: ' . $postid . ' - Metakey: ' . $metaKey . ' - Rating: ' . $rating . ' - Count: ' . $count . ' - TempRating: ' . $tempRating . ' - TempRatingCount: ' . $tempRatingCount . '<br>';

and then I added this to $html like:

$html .= $var1;

What I get is this:

VAR1: 
PostID: 18392 - Metakey: custom_field_5b1b87271090f - Rating: 5 - Count: 3 - TempRating: 15 - TempRatingCount: 3

PostID: 18392 - Metakey: custom_field_5b1b87271090f - Rating: 4 - Count: 1 - TempRating: 19 - TempRatingCount: 4

The problem is, that the first line, which gives a TempRating of 15 and a TempRatingCount of 3 doesn't correspond to any records in my commentmeta table!!! There are absolutely no records having a rating of 5. Here are two screenshots which show the records with meta_key = rating and meta_key = custom_field_5b1b87271090f.

I do not know where the records shown in the first line come from, but I know there are no records which can give these numbers.

If you want me to give you access to the site I use to do my experiments, please email me for log in credentials.

Well, it appears that you have corrected the problem in your latest version (5.1.3). Thanks!!!