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How-To and Troubleshooting
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Topic starter
17/08/2016 3:41 am
The plugin is simply not working for my and my theme. All comments are being loaded. I only need the lazy loading pagination feature or the [Load More] button.
How do I go about basic troubleshooting steps? In other words, how do I identify the underlying problem? I do not have much experience with WordPress, so I am still exploring the system. But I'm fairly decent in PHP so I am checking the code to see if I find what I'm looking for. That being said, if there are common troubleshooting steps for this plugin or for plugins in general I would greatly appreciate them.
I am using Accelerate by Theme Grill if that is of any help.
18/08/2016 3:07 pm
josejuanisaac,
We suppose that wpDiscuz is active on your website, so, please send example URL. We need to check.
Topic starter
18/08/2016 5:27 pm
I have made some custom changes to the theme and I have cooked up a working solution for the time being. The site is live and already serving customers and my priority is to keep it working according to the requirements. I appreciate the follow up VaroS, but I won't be able to undo the changes.
If you have any other suggestion I am open to try something else.