gVectors Team

Professional WordPress Plugins and Services. wpDiscuz, WooDiscuz, Advanced Post Pagination

AI Assistant
Forums
Plugin Support
wpDiscuz
How-To and Troubles...
Checking subscribe ...
 
Notifications
Clear all

Checking subscribe for notification of answers doesnt send email to subscriber.

  ✦ Summarize Topic
How-To and Troubleshooting
Last Post by Astghik 8 years ago
2 Posts
2 Users
0 Reactions
2,222 Views
RSS
 steffanhalv
(@steffanhalv)
New Member
Joined: 8 years ago
Posts: 1
Topic starter
Translate ▼
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
23/08/2018 2:38 pm   [#2807]

When checking the 'Subscribe for notification' and admin answers, the customer is not notified by the answer on email.

Ex.

1. Create a new comment with: message, name, email & checking notify me checkbox.

2. Wait for answer

3. Check email inbox typed in step_1, no email received.

The admin email is notified though, but not the customer.



   
Quote
Astghik
 Astghik
(@astgh)
Illustrious Member Admin
Joined: 8 years ago
Posts: 6645
Translate ▼
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
23/08/2018 4:43 pm  

Hi steffanhalv,

Please read this support topic which describes all Subscription issues: https://gvectors.com/forum/how-to-and-troubleshooting/comment-subscription-and-notification-dont-work/  

More info about wpDiscuz subscription system you can find here:

https://wpdiscuz.com/docs/wpdiscuz-documentation/settings/email-subscription/



   
ReplyQuote
Forum Jump:
  Previous Topic
Next Topic  
Share:
Scroll to top