Notifications
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Topic starter
23/08/2018 2:38 pm
When checking the 'Subscribe for notification' and admin answers, the customer is not notified by the answer on email.
Ex.
1. Create a new comment with: message, name, email & checking notify me checkbox.
2. Wait for answer
3. Check email inbox typed in step_1, no email received.
The admin email is notified though, but not the customer.
23/08/2018 4:43 pm
Hi steffanhalv,
Please read this support topic which describes all Subscription issues: https://gvectors.com/forum/how-to-and-troubleshooting/comment-subscription-and-notification-dont-work/
More info about wpDiscuz subscription system you can find here:
https://wpdiscuz.com/docs/wpdiscuz-documentation/settings/email-subscription/