gVectors Team

Professional WordPress Plugins and Services. wpDiscuz, WooDiscuz, Advanced Post Pagination

Pro Support – wpForo Support and Troubleshooting

These support plans are offered to fix issues with wpForo plugin. It includes solving of wide range of problems starting from update issues up to conflicts with other plugins. These support plans don’t include custom coding for fixing integration or plugin and theme conflicting problems. To provide efficient support, we kindly request WordPress administration access. In some cases, FTP access may be necessary. If you require assistance with wpForo plugin installation and configuration, please refer to our dedicated support plans Installation and Configuration designed specifically for that purpose.

Official Pro Support for wpForo Plugin by gVectors Team

Support will be provided via email within a timeframe of 12-24 hours. The initial response may take between 3-12 hours, depending on the time zone. Our team operates six days per week, from Monday to Saturday, 8:00 am to 8:00 pm, within the GMT +1 to GMT +4 time zone.
Basic
$70
wpForo plugin support
The support will remain available for 30 days for recurring questions
wpForo update issues
wpForo configuration and settings
Forum disappeared or crashed
Conflicts with SEO plugins
Conflict with cache plugins
PHP or database related issues
Login and registration issues
Buttons don't work (JS errors)
Style conflicts with WP theme
Configuring forum style for better integration with website colors
Forum URLs don't work
Extended
$90
wpForo plugin support
The support will remain available for 3 months for recurring questions
All of the Basic Plan
Default antispam configuration
Topic and post moderation issues
Displaying or removing some elements on certain places
Forum accesses and usergroups configuration issues
Members and usergroups appearance issues
Detecting plugin conflicts and suggesting alternative solutions
Problems with wpForo notifications and emails
wpForo issues with WordPress multisite installation

Select The Support Plan

This support service is a one-time offering. Our team will address and resolve all issues related to the support plan you have purchased. Any issues resolved by our support team will continue to receive support for the next 30 days or 3 months depending on the support plan. In the unlikely event that we are unable to resolve the issue, we offer a prompt and hassle-free refund without the need for further discussion.

Description

These support plans are offered to fix issues with wpForo plugin. It includes solving of wide range of problems starting from update issues up to conflicts with other plugins. These support plans don’t include custom coding for fixing integration or plugin/theme conflicting problems. We ask for WordPress administration access. In some cases we may need FTP access. If you require assistance with wpForo plugin installation and configuration, please refer to our dedicated support plans Installation and Configuration designed specifically for that purpose.

Support will be provided via email within 12-24 hours. The initial response may take 3-12 hours, depending on the time zone. Our team operates within GMT +1 to GMT +4 time zone.

This support service is a one-time offering. Our team will address and resolve all issues related to the support plan you have purchased. Any issues resolved by our support team will continue to receive support for the next 30 days (basic plan) or 3 months (extended plan). In the unlikely event that we are unable to resolve the issue, we offer a prompt and hassle-free refund without the need for further discussion.

Pre Sale Support

Guest
Natasha
2 months 14 days ago

I’m interested in purchasing your Extended Plan support but I am confused by the statement that “This support service is a one-time offering.” Does this mean I have to submit all of the known issues at once, or at the time the support plan is accepted? AND that this is the ONLY opportunity to submit issues within the 90 day period?

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Support
Astghik
2 months 12 days ago

Hi Natasha

Our support service is a one-time offering. We will address and resolve all issues covered by the support plan you purchased. After resolution, you will continue to receive support for those issues for either 30 days or 3 months, depending on your plan.

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Guest
julio b
9 months 5 days ago

I bought pro support but see no where to contact you or send a ticket.

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Support
Astghik
9 months 2 days ago

There’s no need to create a ticket. Once we confirm that the PRO Support has been purchased, we will contact you via email

0
∧ | ∨     Reply   -     
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