We offer professional support for wpForo installation and configuration. Our skilled team ensures a seamless setup process and expertly customizes the configuration to meet your specific needs. Please note that these support plans do not include custom integration with themes and plugins, unless wpForo natively supports integration with a specific plugin or theme feature. In such cases, we are happy to assist you with the configuration and setup of the integration. To provide efficient support, we kindly request WordPress administration access. In some cases, FTP access may be necessary.
Support will be provided via email within a timeframe of 12-24 hours. The initial response may take between 3-12 hours, depending on the time zone. Our team operates from Monday to Saturday, from 8:00 am to 8:00 pm, within the GMT +1 to GMT +4 time zone.
This support service is a one-time offering. Our team will address and resolve all issues related to the support plan you have purchased. Any issues resolved by our support team will continue to receive support for the next 30 days (basic plan) or one year (extended plan). In the unlikely event that we are unable to resolve the issue, we offer a prompt and hassle-free refund without the need for further discussion.