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Big BUG with custom fields don't save the data !!

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Posts: 19
Customer
Topic starter
(@mister)
Member
Joined: 6 years ago

 Hello

I have a bug with the plugin user custom fields that does not save the data. I emptied, uninstalled and reinstalled the plugin but the problem is still present. I do not use a special theme and my php configuration is functional.

Can you tell me how to fix the bug? I bought a lot of plugin including this one and I realize that the work does not quite match what I bought.

I hope you will give a temporary solution before releasing a new plugin update !!

Waiting to hear from you

8 Replies
Posts: 4168
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

Hi Mister,

Could you please explain what data exactly it doesn't save?

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Posts: 4168
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

Please specify.. backend, front-end. Own account page, other users account page.... We need the exact case which doesn't work. Also please leave the error message.

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Posts: 19
Customer
Topic starter
(@mister)
Member
Joined: 6 years ago

Yet it's easy to understand. These are fields added with the paid addon. These fields appear well in frontend in the profile of a user whatever his role. subscriber, administrator etc.

The problem is when I want to save new data (frontend) and after registration, the fields remain empty! I can not be clearer than that. Please correct the bug and tell me what does not work. MP

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Posts: 4168
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

Ok, this is already under active checking and fixing. We're releasing new version very soon. in meantime please check the wpForo profile table and make sure the addon installation was successful. Open Hosting Service cPanel > phpMyAdmin database manager and find the _wpforo_profiles table. Then click on Structure Tab and check the "fields" column. If this doesn't exist just let us know:

wpForo User Custom Fields doesnt save data
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