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Private Messages are not sending emails

4 Posts
2 Users
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1,093 Views
Posts: 230
Customer
Topic starter
(@mariosgr)
Member
Joined: 5 years ago

Many members complaining that they stopped receiving email notification for new PMs

any idea why ?

3 Replies
Posts: 4168
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

Please note, that the PM only sends email if a user is not online. Only offline users (at least 5 minutes offline) start receive email notification about new PM.

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Posts: 230
Customer
Topic starter
(@mariosgr)
Member
Joined: 5 years ago

If someone close the site with out login out , he will receive notifications emails ?

Reply
Posts: 4168
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

Yes, after 5-10 minutes. In this case wpForo change user status to offline if user is not active 5-10 min.

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