Infinite spinner on Private Message screen on mobile - wpForo Private Messages

RE: Infinite spinner on Private Message screen on mobile

User77777 — Sat, 24 Sep 2022 17:50:15 +0000

@tomson Disabling concatenation of CSS and JS within Page Optimizer worked. Good to go now, thanks!

RE: Infinite spinner on Private Message screen on mobile

Tom — Sat, 24 Sep 2022 08:30:25 +0000

@kevin-antonioli,

First, please disable all caches and disable both plugins to make sure the issue comes from them. If so, it's better to disable the concatenate JS and CSS. This has a minimal affection on the page speed, so it's not so important.

RE: Infinite spinner on Private Message screen on mobile

User77777 — Sat, 24 Sep 2022 05:01:43 +0000

Hi Kyle, I imagine there are some paths/files I need to exclude from the Page Optimizer plugin. Do you happen to know which ones? I've attached a screenshot of the Page Optimizer settings page. I'd rather not disable the plugin completely if I can avoid it, since it helps the loading times on my site.

6391

RE: Infinite spinner on Private Message screen on mobile

Tom — Fri, 23 Sep 2022 14:13:14 +0000

@kevin-antonioli,

In any case, please disable Page Optimizing (managed by WordPress) and Jetpack boost to test.

RE: Infinite spinner on Private Message screen on mobile

Kyle — Thu, 22 Sep 2022 12:55:06 +0000

@kevin-antonioli,

I see that you have JS error in your website, please fix that.

RE: Infinite spinner on Private Message screen on mobile

User77777 — Wed, 21 Sep 2022 23:34:13 +0000

@tomson I don't use any third party cache plugins. I do use Page Optimize (managed by WordPress) and I also use Jetpack boost. I didn't see those in the list provided at the link. Any sugges...

RE: Infinite spinner on Private Message screen on mobile

Tom — Tue, 20 Sep 2022 10:14:23 +0000

@kevin-antonioli,

This is a cache issue, you should exclude some more paths from your cache plugin. Please read my reply here: https://gvectors.com/forum/wpforo-private-messages/after-updating-plugins-private-messages-have-an-infinite-spinner/#post-33389

RE: Infinite spinner on Private Message screen on mobile

User77777 — Mon, 19 Sep 2022 18:48:16 +0000

Hi @kylew, here is the forum URL: https://neondreamzunderground.com/community/

Thanks

RE: Infinite spinner on Private Message screen on mobile

Kyle — Mon, 19 Sep 2022 10:03:59 +0000

Hi @kevin-antonioli,

The issue should be from a JS error of your website, please provide forum URL.

Infinite spinner on Private Message screen on mobile

User77777 — Sun, 18 Sep 2022 21:05:49 +0000

Hi there,

I'm experiencing 2 problems with the Private Messaging addon:

Infinite spinner on the private message screen on mobile devices (desktop is fine). See screenshot:
- 6376
After sending a private message, it does not show up in the message list until I refresh the page. This is a problem on both mobile and desktop.

I have disabled all caching plugins and I have also cleared my Wordpress cache under Hosting Configuration. But the problem persists.

Any suggestions?

Thanks!