Is this a bug? Plugin upscale images when they are smaller than 1080px - wpForo Advanced Attachments

RE: Is this a bug? Plugin upscale images when they are smaller than 1080px

Tutrix — Sat, 31 Jul 2021 19:48:37 +0000

@mathias-latournerie

you have enabled Thumbnail Box Symmetry
so all your images have

min-width: 400px;
min-height: 300px;

Disable these function for testing

Advanced Attachments Settings

RE: Is this a bug? Plugin upscale images when they are smaller than 1080px

Razmik — Sat, 31 Jul 2021 13:27:54 +0000

@mathias-latournerie

Could you please send the admin login details to supportgvectors.com email address? I'll ask the developers to check the issue for you.

RE: Is this a bug? Plugin upscale images when they are smaller than 1080px

Mathias Latournerie — Fri, 30 Jul 2021 13:25:19 +0000

@tomson It doesn't look like a CSS issue, I can see that the generated thumbnails are 300x300px

https://www.foundryvtt-hub.com/community

RE: Is this a bug? Plugin upscale images when they are smaller than 1080px

Tom — Fri, 30 Jul 2021 12:05:49 +0000

@mathias-latournerie,

This is probably a CSS issue. We could debug it and help you if you leave a direct URL to your forum.

RE: Is this a bug? Plugin upscale images when they are smaller than 1080px

Mathias Latournerie — Fri, 30 Jul 2021 10:56:36 +0000

@tomson I removed the hook, then went to the mentioned tab and clicked on "Update options", purged all cache. It didn't change anything, I still have the same behavior.

RE: Is this a bug? Plugin upscale images when they are smaller than 1080px

Tom — Fri, 30 Jul 2021 08:40:18 +0000

@mathias-latournerie,

Ok, please remove the hook code, go to Forums > Settings > Addons Tab > Attachments Sub-tab and update all options. Then delete all kind of cache and check it again.

RE: Is this a bug? Plugin upscale images when they are smaller than 1080px

Mathias Latournerie — Thu, 29 Jul 2021 20:18:14 +0000

@tomson Hello. I am using the latest version (2.1.1) and I still have this issue. Also yes, I still have the filter in the functions.php file of my activated theme.

I've made a video showing the issue: https://screencast-o-matic.com/watch/criUYoViM2Q

Thanks for your help!

RE: Is this a bug? Plugin upscale images when they are smaller than 1080px

Tom — Thu, 29 Jul 2021 19:15:56 +0000

@mathias-latournerie,

This issue has been fixed in latest 2.1.1 version. Please let me know the version you're currently using. Also, please check the functions.php file of your active WordPress theme and let me know if you still use the code provided above: https://gvectors.com/forum/postid/27366/

RE: Is this a bug? Plugin upscale images when they are smaller than 1080px

Mathias Latournerie — Thu, 29 Jul 2021 13:12:45 +0000

Hey, I'm still waiting for a fix for this. I bought this addon more than 5 months ago and I still can't use it. I really don't want to make a scene, but I feel like this is not ok to treat me like this. And you are releasing new paid addons in the meanwhile.

Could you please put more priority on fixing already released addons? As a regular customer (>$200 already), I'm starting to regret my choices.
Thank you.

RE: Is this a bug? Plugin upscale images when they are smaller than 1080px

Mathias Latournerie — Tue, 20 Apr 2021 20:58:49 +0000

@blackraz Hello. Any news about this?
I've bought this plugin 2 months ago and still haven't been able to use it because of this bug.

I know fixes can take some time, but I feel like it is taking a bit longer than it should, considering how critical this bug is to the usability of the product.