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[Solved] Attachments are not shown in posts

4 Posts
2 Users
1 Likes
1,473 Views
Posts: 2
Customer
Topic starter
(@timokienzle)
Member
Joined: 5 years ago

Hi dear Team of gvectors, 

recently we've noticed that pictures attached to posts aren't shown in that posts. 
In the Wordpress backend "media library" - "forum attachments" we can see the pictures.  

Anmerkung 2019 07 19 103203

 

image

The strange about it is, that it has worked before. 

The Plugin is updated to the most recent version. 
wpForo - Version 1.6.2
wpForo Advanced Attachments - Version 1.3.3

Can you help us?

Thank you for your feedback and best wishes from germany,
Timo Kienzle

3 Replies
Astghik
Posts: 5872
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

Hi @timokienzle,

Please register some new testing user and send the user's login details to info[at]gvectors.com email address to allow us to check it. 

For testing reason please change the value of the "Min number of posts to be able attach files" field to 0 to allow us to test it. The option is located in the Dashboard > Forums > Tools > Antispam admin page. 

Min number of posts to be able attach files

Astghik
Posts: 5872
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

Hi @timokienzle,

We've just checked and don't see such an issue. Please see the testing post here:

https://akademie.buero-kaizen.de/forum/general/test/#post-89

1 Reply
Customer
(@timokienzle)
Joined: 5 years ago

Member
Posts: 2

@astghik

It's funny - so I think our customer uploaded a picture and didn't clicked on "Insert Into Post". 

This is the statement why we can see it in the WP Backend and not in the post....

Thank you for your fast help! 

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