[Solved] Advanced Attachemnt not working  


Paul
Posts: 2
 Paul
Customer
(@paulgagu)
Member
Joined: 2 years ago

Hi there,
We have AA addon working for a year, our license expired so we renew the license and now is not working when you click to attach a file the popup for attachments appear you can attach files and upload them but when you click INSERT INTO POST nothing happens.
If I deactivate the plugin add-on user can upload/attach files to their topics (without the fancy GUI).

We're sure we:

1. Have Users Synchronized
2. Have users with CAN VIEW and CAN UPLOAD options
3. New users have 0 "zero" in limit pots.

We also download the last version and installed it. Clear all caches, synchronize.

Any ideas?
Thank you for help

 

3 Replies
Astghik
Posts: 3392
Admin
(@astghik)
Support Team
Joined: 2 years ago

Hi @paulgagu,

Please register some new user and send the login details with your forum URL to info[at]gvectors.com email address to allow us to check it. 

2 Replies
Paul
 Paul
Customer
(@paulgagu)
Joined: 2 years ago

Member
Posts: 2

Hi there,

We found the problem, wasn't a plugin problem.

The theme loads a JQuery instance in addition to the WP Jquery call.

We remove the call in the theme and the plugin works perfectly, sorry and thank you for your reply.

 

Astghik
Admin
(@astghik)
Joined: 2 years ago

Support Team
Posts: 3392

Thank you for letting us know Paul.

Glad to hear that the issue is solved. 

Share:
Green
Default
Pear
Black Emo
{green}:grinning:
{green}:wink:
{green}:face:
{green}:inlove:
{green}:sweaty:
{green}:surprised:
{green}:lovekiss:
{green}:laugh:
{green}:formalsmile:
{green}:displeased:
{green}:cool:
{green}:resent:
{green}:nerd:
{green}:screaming:
{green}:amazed:
{green}:sad:
{green}:deceitful:
{green}:starryeyes:
{green}:evil:
{green}:shocked:
{green}:tears:
{green}:sulky:
{green}:smile:
{green}:vomited:
{green}:hi:
{green}:afraid:
{green}:crazy:
{green}:rabid:
{green}:fighting:
{green}:nonoise:
{green}:blushed:
{green}:idontknow:
{green}:scared:
{green}:razz:
{green}:kiss:
{green}:eat:
{green}:shutmouth:
{green}:gape:
{green}:suspicious:
{green}:laughingoutloud:
{green}:bruise:
{green}:crying:
{green}:pray:
{green}:serious:
{green}:excitement:
:)
:d
:wink:
:mrgreen:
:neutral:
:twisted:
:arrow:
:shock:
:???:
:cool:
:evil:
:oops:
:razz:
:roll:
:cry:
:eek:
:lol:
:mad:
:sad:
:!:
:?:
:idea:
:hmm:
:beg:
:whew:
:chuckle:
:silly:
:envy:
:shutmouth:
{pear}:happy:
{pear}:smile:
{pear}:laugh:
{pear}:laughingoutloud:
{pear}:crying:
{pear}:exhausted:
{pear}:nerd:
{pear}:surprised:
{pear}:veryhungry:
{pear}:wink:
{blackemo}:laughtertotears:
{blackemo}:gift:
{blackemo}:love:
{blackemo}:inlove:
{blackemo}:shamefaced:
{blackemo}:heart:
{blackemo}:crazy:
{blackemo}:anguished:
{blackemo}:bruise:
{blackemo}:easymoney:
{blackemo}:exhausted:
{blackemo}:vampire:
{blackemo}:shutmouth:
{blackemo}:wink:
{blackemo}:carnival:
{blackemo}:flowers:
{blackemo}:hotdrink:
{blackemo}:party: