Always OFFLINE Status - wpDiscuz Online Users

RE: Always OFFLINE Status

Elvina — Wed, 23 Oct 2019 09:04:44 +0000

@webminfo,

Thank you for letting us know.

Glad to hear that the issue is solved.

RE:

webminfo.com — Wed, 23 Oct 2019 08:59:56 +0000

Posted by: @elvina
@webminfo,
You've sent us the wrong website. In that site, there is installed neither the wpDiscuz plugin not wpDiscuz Online Users add-on.
Please, backup your current WordPress site (with the issue you've mentioned ) and send it to infogvectors.com email address, and let us know.

Yes, I've backup and send the wrong website, sorry

Anyway, by change the server time to GMT time, the problem got fixed

RE: Always OFFLINE Status

Elvina — Wed, 23 Oct 2019 08:42:00 +0000

@webminfo,

You've sent us the wrong website. In that site, there is installed neither the wpDiscuz plugin not wpDiscuz Online Users add-on.
Please, backup your current WordPress site (with the issue you've mentioned ) and send it to infogvectors.com email address, and let us know.

RE: Always OFFLINE Status

webminfo.com — Mon, 21 Oct 2019 14:43:02 +0000

After set the time zone in Setting same as my time zone. The issues still there.

Post a comment, see the status is ONLINE

But refresh the page, the status is OFFLINE

RE:

webminfo.com — Mon, 21 Oct 2019 13:09:46 +0000

Posted by: @elvina
@webminfo
yes, thank you.
The issue caused by time zones. Please make sure that you use the correct time zone. The issue should be solved. Please check and let us know.
Note: Use the time zone of your location.

You mean the time zones of the VPS? If so, other members with different time zone will not get the correct status?

RE: Always OFFLINE Status

Elvina — Mon, 21 Oct 2019 12:09:47 +0000

@webminfo

yes, thank you.

The issue caused by time zones. Please make sure that you use the correct time zone. The issue should be solved. Please check and let us know.

Note: Use the time zone of your location.

RE:

webminfo.com — Mon, 21 Oct 2019 10:14:53 +0000

Posted by: @astghik
@webminfo,
Please install and activate the Duplicator — WordPress Migration Plugin, backup your WordPress site and send it to infogvectors.com email address. This is something specific on your case and we still need to check the issue.

Done. Just sent a copy from https://www.wesendit.com/ to your email. Please check and let's me know if you din't receive it.

RE: Always OFFLINE Status

Astghik — Mon, 21 Oct 2019 10:05:03 +0000

@webminfo,

Please install and activate the Duplicator — WordPress Migration Plugin, backup your WordPress site and send it to infogvectors.com email address. This is something specific on your case and we still need to check the issue.

RE:

webminfo.com — Mon, 21 Oct 2019 10:00:47 +0000

Posted by: @astghik
@webminfo,
oh sorry, the right path is:
/wp-content/plugins/wpdiscuz-online-users/includes/wou-db-managaer.php

OK, I've removed the var_dump line and can access the wp-admin now.

I think you have have to test and release the new version to make sure it works on all website/hosting.

This feature is not important at this time for me so I will remove it and waiting for your fix in the future.

Thank you again for support.

RE: Always OFFLINE Status

Astghik — Mon, 21 Oct 2019 09:07:41 +0000

@webminfo,

oh sorry, the right path is:

/wp-content/plugins/wpdiscuz-online-users/includes/wou-db-managaer.php