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Nick776
Posts: 21
(@nick776)
Eminent Member
Joined: 1 year ago

@Astghik, that is correct. The poblem is that the ratings (stars!) that we got in the past are gone for the sites/pages which are NOT ID 1896 or ID 12911

for example: we got 4 stars from user 1. 5 stars from user 2 at a specific site that is not ID 1896 or ID 12911. these STARS! are gone

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Astghik
Admin
(@astghik)
Joined: 2 years ago

Support Team
Posts: 3579

@nick776

ok understood. Let us check it. 

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Nick776
Posts: 21
(@nick776)
Eminent Member
Joined: 1 year ago

thnx Astghik

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Nick776
Posts: 21
(@nick776)
Eminent Member
Joined: 1 year ago

For example. If you scroll down to the comment from Jutta Date 02.09 we got 5 Stars but they are lost

https://www.hello-world.net/camino-portugues/  

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Nick776
Posts: 21
(@nick776)
Eminent Member
Joined: 1 year ago

or from Carla Date 02.09. 5 Stars.

https://www.hello-world.net/jakobsweg-pilger-coaching/

They are lost

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Nick776
Posts: 21
(@nick776)
Eminent Member
Joined: 1 year ago

The problem is not these few stars that we lost. The problem is in the future. If we got a huge amount of stars and the possibility exists that we can lost all 

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Astghik
Admin
(@astghik)
Joined: 2 years ago

Support Team
Posts: 3579

@nick776

Could you please deactivate the Wordfence plugin during this process? 

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