Custom Ratings No Longer Updating on WooCommerce Product Pages or Catalog. - wpDiscuz https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/ WordPress Plugins Support Forum en-US Wed, 17 Jun 2026 00:48:04 +0000 wpForo 60 RE: Custom Ratings No Longer Updating on WooCommerce Product Pages or Catalog. https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22917 Mon, 11 May 2020 17:56:56 +0000 @elvina

THANK YOU VERY MUCH! It is now finally working!!!! I'm very grateful for your patience with me and this matter and I'm very pleased with the outcome! I love your guy's plugin and am thankful I'm able to continue using it now. Much Love & Appreciation for your time!! <3

]]> wpDiscuz Matthew https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22917 RE: Custom Ratings No Longer Updating on WooCommerce Product Pages or Catalog. https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22901 Mon, 11 May 2020 13:40:19 +0000 Hi @mattcrux,

As Astghik already mentioned data in the database is stores in the wrong way, thus you see such an issue. 

The developers checked it one more time. Could you please check it one more time, and let us know. The issue should be solved.

]]> wpDiscuz Elvina https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22901 RE: Custom Ratings No Longer Updating on WooCommerce Product Pages or Catalog. https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22883 Sun, 10 May 2020 16:39:47 +0000 Ok, I don't have that plugin installed anymore though. I actually deleted them all. However, I'm still getting this issue... You keep fixing them and I see the stars are there but what are you doing to fix them? Because again still when I make new ratings those ratings are still not showing up so the problem is still persisting in some form. I'm not sure what you are doing, but it seems like only a bandaid for the bigger problem that is occurring. Do I need to delete some sort of table in MySQL database or something? How can I fix it so that I don't need to message you to get the stars to show up? Thanks

]]> wpDiscuz Matthew https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22883 RE: Custom Ratings No Longer Updating on WooCommerce Product Pages or Catalog. https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22869 Sat, 09 May 2020 11:44:17 +0000 @mattcrux,

The issue is fixed for that post as well. Please don't use other rating plugin. It stores wrong data in database, thus you see such an issue. 

]]> wpDiscuz Astghik https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22869 RE: Custom Ratings No Longer Updating on WooCommerce Product Pages or Catalog. https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22855 Fri, 08 May 2020 16:30:06 +0000 @astghik

It's still not working, I just tried commenting and rating on this product and the stars don't update after refreshing, I only see the (1 Customer Review) link. 

https://leomystic.com/product/psychic-space-canvas-poster-art-prints/

]]> wpDiscuz Matthew https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22855 RE: Custom Ratings No Longer Updating on WooCommerce Product Pages or Catalog. https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22848 Fri, 08 May 2020 09:54:15 +0000 @mattcrux,

Could you please check it again? The issue should be solved. 

]]> wpDiscuz Astghik https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22848 RE: Custom Ratings No Longer Updating on WooCommerce Product Pages or Catalog. https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22839 Fri, 08 May 2020 03:59:15 +0000 @astghik

Also Here's an example of how it should look... The only reason the stars are showing up on this page right now is because I disabled the plugin which allowed me to rate it and have the stars show up, Then I re-enabled the plugin and those stars are still there but when I rate in the comments it will not update still...

https://leomystic.com/product/grand-galaxy-canvas-poster-art-prints/

Also you can see here on the products catalog page when you scroll down there are stars on that product as well. That's how it should look.

https://leomystic.com/product-category/prints/

Thanks for any help!

]]> wpDiscuz Matthew https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22839 RE: Custom Ratings No Longer Updating on WooCommerce Product Pages or Catalog. https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22838 Fri, 08 May 2020 03:50:19 +0000 @astghik

No, It's still not working.... Go to this page...

https://leomystic.com/product/rainbow-swirl-canvas-poster-art-prints/

You'll see at the top right there is no Star Ratings under the title. Plus it is also not showing up on the products catalog page... I only see a link that says (1 Customer Review)... Before it was showing some stars there. As well as when scanning pages of products. Can you please help me figure it out? Thanks

]]> wpDiscuz Matthew https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22838 RE: Custom Ratings No Longer Updating on WooCommerce Product Pages or Catalog. https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22815 Thu, 07 May 2020 10:14:44 +0000 @mattcrux,

We've just checked your website, everything works fine. You'll just need to refresh the page to see the updated rating. 

]]> wpDiscuz Astghik https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22815 RE: Custom Ratings No Longer Updating on WooCommerce Product Pages or Catalog. https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22799 Wed, 06 May 2020 17:16:31 +0000 @elvina Thanks, I just sent them an email now! 

]]> wpDiscuz Matthew https://gvectors.com/forum/wpdiscuz-comment-plugin-support/custom-ratings-no-longer-updating-on-woocommerce-product-pages-or-catalog/#post-22799