Membership Forums not showing for members - wpForo MemberPress Integration

RE: Membership Forums not showing for members

blpsych — Thu, 14 Dec 2023 21:34:00 +0000

Thank you for the reply. Given that I only had a few users, I just assigned them to the customer (pending) user role and then back to the subscriber user role to sync them up with the registered usergroup.

RE: Membership Forums not showing for members

Tom — Wed, 13 Dec 2023 14:25:22 +0000

@psych,

It'll be synched automatically once all your user groups are synched with one user role. So create two usergroups for Author and Contributor user roles then synchronize them.

RE: Membership Forums not showing for members

blpsych — Wed, 13 Dec 2023 00:45:53 +0000

Another update. I just realized that I logged in with the wrong username/account. For that one "subscriber" that synced as a "registered" user, I can now see the forums so it appears that it has been a syncing issue. Now, is there a way to sync the remaining "subscribers" with the "registered" user role without doing each one manually as I did with the above one? Clicking the synchronize button is not working. Thank you.

RE: Membership Forums not showing for members

blpsych — Wed, 13 Dec 2023 00:30:05 +0000

Another follow-up. I was able to find that the setting "Role-Usergroup Synchronization" was turned off, so I turned it on, which corrected the synchronization being unavailable:

7061

However, after synchronizing, I still have only one member synced despite the below table:

7062

And I still cannot see the forum when logging in as a member/subscriber/registered user. I greatly appreciate any further help. Thank you.

RE: Membership Forums not showing for members

blpsych — Wed, 13 Dec 2023 00:14:02 +0000

Just a follow-up. I noticed that the WordPress "Subscriber Role" (which members have) did not sync with the wpforo usergroup "Registered" as shown on this page (wpForo Usergroups, Forum Accesses and WordPress User Roles – Frequently Asked Questions – wpForo Support Forum) See screenshot below:

7057

My usergroup list looked like the below, which is different from the above:

7059

So, all my members that have memberships are not assigned to a wpforo usergroup. I was able to assign a member to the "Customer" usergroup and then change their assignment to the "Registered" usergroup, and the above now looks like this:

7060

How do I sync all my "Subscribers" to the wpforo "Registered" usergroup? After changing the one subscriber to registered, I still cannot view the forums when logging in. Should my usergroup display look like the first screenshot above. Thank you.

RE: Membership Forums not showing for members

blpsych — Tue, 12 Dec 2023 19:35:59 +0000

Thank you for the reply. I have tested the Yearly and Pro memberships, and they show the same problem. After reading the wpForo documentation, which suggested that I set user roles to have no access and the memberships to have access, which would override the user roles. Currently, and as shown in my above main category screenshot, all user roles except for the admin have no access to the forums. Are you suggesting that I should assign memberships a user role too? Thank you.

RE: Membership Forums not showing for members

Tom — Tue, 12 Dec 2023 19:15:56 +0000

Thank you @psych,

What membership plan is the user you are testing subscribed to?

What usergroup and user role does he/she has? Please edit that user in Dashboard > Users admin page and show a screenshot of the role and usergroup of that user (scroll down to find).

Also, please edit a forum under this parent forum and provide a screenshot of the changes.

RE: Membership Forums not showing for members

blpsych — Tue, 12 Dec 2023 09:16:26 +0000

Thank you for the reply. I had the 2022 theme activated, set all the forums with the correct membership permissions, excluded the correct pages from caching (WP Rocket and CDN), and cleared all caches but still have the issue. I attached a screenshot of the main category and membership permissions. Thank you.

7056

RE: Membership Forums not showing for members

Tom — Tue, 12 Dec 2023 04:07:03 +0000

Hi @psych,

The membership addon restrict accesses based on Membership Plan <> Forum Access settings in each forum. So please edit each forums one by one and find the that settings. Also, please do not use the classic wpForo theme, it's no longer support. Go to wpForo > Themes and switch it to the 2022 theme.

If you cannot fix the issue, please provide the screenshot of the main category (top parent forum) editing screenshot with membership settings and permissions.

If you have a cache plugin, please make sure all wpforo pages have been excluded from you cache plugin as it's described here: https://wpforo.com/community/faq/wpforo-and-cache-plugins/

Membership Forums not showing for members

blpsych — Mon, 11 Dec 2023 20:26:05 +0000

I have seven forums, which are only available to membership plans and have been set in each forum (I have set the permissions to no access for each forum for the usergroups accept the admin). I have set the membership access to standard, with the attached settings:

7053

However, when I log into the website as a member, I cannot see the forums or statistics in the footer:

7054

I can see them when I'm logged in as the admin. I greatly appreciate any suggestions. Thank you.