Error in Purchased Item - wpForo Official Addons

RE: Error in Purchased Item

jmobile — Tue, 13 Nov 2018 16:07:29 +0000

Thanks, I just saw the notification hoping to get an alert asap.

RE: Error in Purchased Item

Astghik — Tue, 13 Nov 2018 13:49:20 +0000

Hi @jmobile,

We've just issued a refund. You'll get the email notification soon.

RE: Error in Purchased Item

jmobile — Mon, 12 Nov 2018 12:47:54 +0000

Hello, for how long am I going to wait? I think it's better you just come straight that you're not gonna do something about it than just keeping me in the dark. smh!

RE: Error in Purchased Item

Astghik — Sat, 03 Nov 2018 11:51:34 +0000

Hi @jmobile,

Please don't worry, our specialist will contact you asap.

RE: Error in Purchased Item

jmobile — Sat, 03 Nov 2018 09:01:54 +0000

Hello @Astghik,

It's been a while now. What's happening???

RE: Error in Purchased Item

jmobile — Wed, 31 Oct 2018 12:43:38 +0000

Posted by: Astghik
Hi @jmobile,
Thank you for your purchases.
We'll change the orders within 12 hours. Please wait. I'll update this topic once I got some news for you.

I don't think there's need for that anymore. I have already purchase "Wp-foro User custom fields" separately. You can just issue a refund on "Wp-foro Private Message". Or extend "Wp-foro User custom fields" to 2yrs and cancel "Wp-foro Private Message" license cos I don't want it. Thanks!

RE: Error in Purchased Item

Astghik — Wed, 31 Oct 2018 11:57:18 +0000

Hi @jmobile,

Thank you for your purchases.

We'll change the orders within 12 hours. Please wait. I'll update this topic once I got some news for you.

Error in Purchased Item

jmobile — Wed, 31 Oct 2018 08:31:33 +0000

I made a bulk purchase yesterday but made a mistake in one of the items (My error tho). I intend adding "Wp-foro User custom fields" instead of "Wp-foro Private Message". I later realized that after I completed the transaction (I even contacted supports immediately but no reply yet). Please, what should I do to correct this?