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chineseforus
(@chineseforus)
Member Customer
Joined: 9 months ago
Posts: 1
02/05/2018 9:37 am  

Is there a way to set a separate "new private reply" email notification instead of the default "new reply" notification. Without it the customer might not know that they need to log in to view the reply especially when they receive the email on mobile instead of on desktop where they are usually logged in.


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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1542
04/05/2018 12:52 pm  

Hi @chineseforus,

Thank you for this suggestion, we'll add it in our to-do list. 


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