Uploaded images don't appear in comments - wpDiscuz Media Uploader

RE: Uploaded images don't appear in comments

Astghik — Fri, 05 Feb 2021 08:02:22 +0000

Thank you for letting us know. Glad to hear that the issue is solved.

RE: Uploaded images don't appear in comments

Pablo Farias — Fri, 05 Feb 2021 07:35:18 +0000

@astghik I can confirm that it's all working fine now. It seems when we updated to the latest, the cache somehow didn't clear properly (we've had a lot of issues with FVM lately). We can no longer experience the copy & paste image bug, so feel free to close the ticket. Thank you for your help with this!!

RE: Uploaded images don't appear in comments

Pablo Farias — Fri, 29 Jan 2021 00:16:56 +0000

@astghik thanks for offering to help. We will do this and let you know. Please allow for a week or so.

RE: Uploaded images don't appear in comments

Astghik — Thu, 28 Jan 2021 12:12:12 +0000

@pablo-farias,

We don't find such an issue on our test websites. Could you please create a dev/staging copy of your website in some sub-domain? Remove all information that you don't want to share, make sure the problem exists and send admin details to us? You can use Duplicator to create that site.

RE: Uploaded images don't appear in comments

Pablo Farias — Wed, 27 Jan 2021 20:37:38 +0000

@astghik you already have access to the commenting area. Unfortunately, we can't give you admin access to the site, as it contains our customer data. Happy to provide any info or configuration screenshots you may require.

RE: Uploaded images don't appear in comments

Astghik — Wed, 27 Jan 2021 09:50:36 +0000

@pablo-farias,

Please confirm us to log in to your website again as admin and check the issue.

RE: Uploaded images don't appear in comments

Pablo Farias — Wed, 27 Jan 2021 04:58:34 +0000

@astghik sorry for the late reply - it took us a few days to update the site again. We now upgraded to 7.1.0, cleared the cache, and the issue is still present. You can see a screenshot here: https://www.screencast.com/t/rvCRjudY

Plugins we have: https://www.screencast.com/t/OF32YOtIb

RE: Uploaded images don't appear in comments

Tom — Tue, 19 Jan 2021 17:38:58 +0000

@vincent-barnhard,

Please open a new support topic and provide more information and screenshots. It's hard to support multiple cases in the same topic. Your posts will be removed soon from this topic.

RE: Uploaded images don't appear in comments

Vincent Barnhard — Tue, 19 Jan 2021 15:25:38 +0000

@astghik same issue and I have the latest version 7.1.0

https://yuefenglin.nl/condoleance-register/

RE: Uploaded images don't appear in comments

Astghik — Tue, 19 Jan 2021 12:36:15 +0000

@pablo-farias,

You're not using the latest version of the wpDiscuz plugin. Please update the plugin to the latest version (v. 7.1.0), delete all caches and check again.