Image Preview Thumbnail Blank - wpDiscuz Media Uploader

RE: Image Preview Thumbnail Blank

Scott — Thu, 24 Jan 2019 12:09:33 +0000

Thank you. That fixed the problem.

RE: Image Preview Thumbnail Blank

Astghik — Thu, 24 Jan 2019 07:56:06 +0000

Hi @scottpaul,

The new version of wpDiscuz Media Uploader is already available, please update it to the latest version (v. 1.3.8) and check again.

RE: Image Preview Thumbnail Blank

Scott — Tue, 22 Jan 2019 12:03:27 +0000

Credentials have been emailed. Thank you.

RE: Image Preview Thumbnail Blank

Astghik — Sat, 19 Jan 2019 13:47:10 +0000

Thank you Scott,

We don't find such an issue on our test websites. Could you please send admin login details to infogvectors.com email address to allow us to check it and provide some solution for you?

RE: Image Preview Thumbnail Blank

Scott — Sat, 19 Jan 2019 13:40:39 +0000

We have turned off the optimizer and cache plugin but still seeing same results. We have left that plugin unactivated so you can review.

RE: Image Preview Thumbnail Blank

Astghik — Sat, 19 Jan 2019 13:30:26 +0000

Dear Scott,

It seems you're using some optimizer/minifyer/compresser or caching plugins. Could you please disable such plugins and check it one more time?

RE: Image Preview Thumbnail Blank

Scott — Sat, 19 Jan 2019 13:12:24 +0000

Thank you for the quick response on this issue. We did upgrade to 1.3.7 but it doesn't seem to have corrected this issue for us. We did clear the cache and CDN but no luck.

RE: Image Preview Thumbnail Blank

Astghik — Sat, 19 Jan 2019 11:18:17 +0000

Hi @scottpaul,

Please update the wpDiscuz Media Uploader add-on to the latest version (v. 1.3.7) and check again. The problem should be solved.

RE: Image Preview Thumbnail Blank

Scott — Fri, 18 Jan 2019 14:04:58 +0000

Here is a URL to our QA site. Reply to any comment post and attach an image.

https://qa2.deckstainhelp.com/twp-100-series-wood-and-deck-stain-review-2016/

RE: Image Preview Thumbnail Blank

Astghik — Fri, 18 Jan 2019 11:35:08 +0000

Hi Scott,

Could you please leave some example URL to allow us to check it?