thank you so much!!

The issue is fixed by our developers. 

hi! okay, i've tried this--each plugin, one at a time--and still nothing seems to have changed. i also went to the "site health" section of wordpress and made sure to update things, made my site a https, and updated the php. i don't know what i might be missing. 

One of the active plugins doesn't allow wpDiscuz CSS/JS  files to be loaded. You should deactivate the plugins one by one to find the problem maker. 

Don't forget to delete all caches each time before checking.

doing this right now. thank you!

 This is something specific on your website.  Could you please send the admin login details to
infogvectors.com email address to allow us to check the issue.

Also please re-enable all your deactivated plugins (that's very important).

i disabled everything except wpDiscuz, cleared the cache and ctrl+F5 refreshed twice. since i deactivated "code snippets" the whole comment box disappeared (since i was using a shortcode to put it there), and once i re-activated the main plug-ins i needed (elementor/elementor pro, generatepress prenium and snippets) it looks like we're right back on square one. nothing's changed yet. 

i'm using the purge all option for cache clearing, is that correct?

3645

It seems you there is a plugin conflict.

Please deactivate the plugins one by one and check after each deactivation to find the issue maker one.

Don't forget to delete all caches and press CTRL+F5 (twice) on the frontend each time before checking.

i just went through the jetpack de-bugger and it still doesn't look like much of anything has changed. i've used ctrl+F5 and ctrl+R to delete the cache on the website. 

Sure, you need to deactivate jetpack commenting. As I've already mentioned: You can't use two different comment systems together.

Please follow the steps mentioned by Astghik:

https://gvectors.com/forum/how-to-and-troubleshooting/reply-button-doesnt-work/#post-14819