Notifications
Clear all
Topic starter
05/04/2019 8:47 pm
Hi,
I'm having an issue with my site where I can see my WPdiscuz comments just fine, but the comment box where you type the comments has disappeared.
I've followed all the instructions here https://gvectors.com/forum/how-to-and-troubleshooting/resolved-wpdiscuz-comment-form-is-missing/ and it's still missing.
If it helps I'm using the OnFleek Wordpress theme. What's weird is that the comment box field used to be there, but I recently did a clear out of old inactive plugins that I didn't use and since then it seems to have disappeared. Could that have caused it? If so I can't remember which plugins I removed as it was a while ago.
I've also deactivated and removed WPDiscuz and then reinstalled the plugin. That didn't work.
This topic was modified 5 years ago by Stableton
06/04/2019 12:11 pm
Hi @stableton,
Please leave some example URL to allow us to check it.
What's weird is that the comment box field used to be there, but I recently did a clear out of old inactive plugins that I didn't use and since then it seems to have disappeared. Could that have caused it?
No. I don't think that the problem is caused because of deleting the plugins. Probably you've updated some plugins or active theme and it caused the issue.
Topic starter
08/04/2019 4:18 pm
Hi @Astghik,
Here is a link https://www.stablevehiclecontracts.co.uk/blog/car-tyre-pressure-guide/
As you'll see there is a comment from when someone left one when our comment box was working, but now it has disappeared. I don't think it's any CSS rules either, I've had a look. We are using display: none on our old comment box as this was part of the Wordpress theme.
This post was modified 5 years ago 2 times by Stableton
08/04/2019 5:02 pm
Check the WordPress post "Allow Comments" option. This option is located on all posts/pages edit page.
1) Make sure the "Discussions" admin-box is allowed using "Screen Options" in "Edit Post" admin page:
2) Find the "Discussions" admin-box below and make sure "Allow Comments" option is turned on.
Topic starter
08/04/2019 5:46 pm
Hi @Astghik,
This has always been toggled on.
08/04/2019 5:57 pm
Please check out the points mentioned here, and leave some feedback for each one
Also please leave the screenshots of the Forum Settings page.
