Comments are gone - How-To and Troubleshooting

RE: Comments are gone

Susanne — Sat, 01 Dec 2018 08:58:43 +0000

Hi! I had everything checked but then had my provider run a backup. The comments are back now – I still don't know what happened. They were really gone. Now everyting is fine, problem solved. Thanks for your help!

RE: Comments are gone

Astghik — Fri, 30 Nov 2018 09:00:08 +0000

Hi @susanne,

Please deactivate plugins one by one and check after each deactivation. If it doesn't help try to change the activate them to WordPress default theme. We need to make sure this is not a conflict with other plugin and this is not theme conflict. Please keep cache plugins deactivated during this testing.

RE: Comments are gone

Susanne — Thu, 29 Nov 2018 19:33:26 +0000

Hi, and thank you, first of all. No, they don't show when I deactivate the plugin, neither front nor backend. My url is https://fluegge-blog.de

RE: Comments are gone

Astghik — Thu, 29 Nov 2018 11:35:01 +0000

Hi Susanne,

Just to clarify, if you deactivate the wpDiscuz plugin, does the comments show on frontend or not?

Also please leave an example URL to allow us to check it.

Comments are gone

Susanne — Thu, 29 Nov 2018 10:26:41 +0000

Hello, hope to find help here,

I am not exactly sure what I did wrong but all of a sudden, all my comments are gone. In my backend it says, I have zero comments. In the front end, none show either, but weirdly enough, I can see the number of comments made and the number of comment authors. Where did the comments go?