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Guests all get same exact avatar and it changes each time a new guest posts

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mamamia
(@mamamia)
Member Customer
Joined: 6 years ago
Posts: 15
Topic starter  

Hi there, Tom,

Why are my site's guest posts all showing same avatar? Should generate unique monsters per each person in my settings of WP. I also noticed that every time new guest post is added - avatars of all guests change to new avatar that was generated.

How to stop that and make every guest keep a unique avatar?

2018 02 21 1wpforo issues guest avatar always the same

I have in Forums > Setting > Features disabled the HTML cache. Should I disable any other cache? I want a fast site 🙁

thx!


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 6 years ago
Posts: 5911
 

Hi  mamamia,

Please, delete the widget and add it again, to clean widget caches, delete all caches and test again. 

Also make sure that all emails are different.

 


   
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mamamia
(@mamamia)
Member Customer
Joined: 6 years ago
Posts: 15
Topic starter  

@astghik Hi, all emails Are of course different for frontend posting we make.
I can't see why deleting a widget would be a solution. Cleared your plugin's caches and my WP Rocket's.
What's the point of having a widget if I need to do this ongoing. 

It changes nothing to delete/re-add widget.

There is no issue with logged in user gravatar/avatar.
It just happens for frontend submissions where a topic or an answer are submitted by a non-member guest. 

I still want them each to look different, not share same generated system gravatar.

I assume it is because there's a little conflict somewhere. After all, WP enables commenting from frontend and all get own gravatar/generated one even without being logged in.

Please have your dev look into this. 

I disabled my WP Rocket caching - to no avail.
It is your widgets issue.
As you can see from the screenshot, guest users maintain their unique gravatar on the actual post, just not in the widget:

2018 02 22 wpforo issues guest avatar always the same in widgets

   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 6 years ago
Posts: 5911
 

Hi mamamia,

Thank you for letting us know.

We  tested on our end, and find the reason of this issue, this will be fixed with next release.


   
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(@cheryldimof)
Member Customer
Joined: 5 years ago
Posts: 20
 

Hi! I just opened a ticket with this similar issue. Was this ever solved? All guest users who have actual gravatars showing show the exact same Monster ID as in this support post. Was there any solution to this?

Thanks


   
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Elvina
(@elvina)
Support
Joined: 5 years ago
Posts: 1403
 

@cheryldimof

This is the wpForo widget issue, and it's already solved. 

Please follow this support topic: https://gvectors.com/forum/wpdiscuz-widgets/widget-tabs-do-not-work/

 


   
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