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[Solved] Wp Discus Emoticons dont work  


Rjk
Posts: 70
 Rjk
(@rjk)
Trusted Member
Joined: 1 year ago

the emoticons dont work since i upgraded. Any help would be aprediated.

6 Replies
Rjk
Posts: 70
 Rjk
(@rjk)
Trusted Member
Joined: 1 year ago

i would like to add, that at the pc they work, not at Android

4 Replies
Astghik
Admin
(@astghik)
Joined: 3 years ago

Support Team
Posts: 4383

@rjk,

Please leave some example URL to allow us to check the issue. 

Rjk
 Rjk
(@rjk)
Joined: 1 year ago

Trusted Member
Posts: 70
Astghik
Admin
(@astghik)
Joined: 3 years ago

Support Team
Posts: 4383

@rjk,

As it's already mentioned here we don’t recommend disabling the rich editor if you have installed wpDiscuz Emoticons and wpDiscuz Comment & User Mentioning addons. These two addons add new toolbar buttons for selecting “Emojis”, “Stickers”, “Users”. If you disable the rich editor, the addons buttons will be disabled as well. We recommend just disable the toolbar formatting buttons using the next option, instead of disabling the whole rich editor.

So the solution is easy, just enable the "Load Rich Editor" option for mobile devices. 

Rjk
 Rjk
(@rjk)
Joined: 1 year ago

Trusted Member
Posts: 70

@astghik many thanks for the explanation, it works fine now.

Astghik
Posts: 4383
Admin
(@astghik)
Support Team
Joined: 3 years ago

Also, please try on incognito mode if you're checking on mobile devices. Because mobile browsers have a hard cache, you'll not be able to see the change immediately.

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