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Break comments intk page with x top level comments per page  

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Rjk
 Rjk
(@rjk)
Eminent Member
Joined: 9 months ago
Posts: 39
22/02/2020 8:51 pm  

Hello,

 

I cannot find this option in WPDiscus.

Anyone who can point me to the right direction?

 

Regards and thanks,

This topic was modified 1 month ago by Rjk

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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3786
24/02/2020 12:09 pm  

Hi @rjk,

The option is located in the Dashboard > Settings > Discussion admin page. More info here: https://wpdiscuz.com/docs/wpdiscuz-documentation/discussion-settings/comment-display-settings/


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Rjk
 Rjk
(@rjk)
Eminent Member
Joined: 9 months ago
Posts: 39
24/02/2020 12:19 pm  

@astghik many thanks for the reply but there is no option to keep the x top level comments on the new page. Only the option to put, after x comments, every next comment to a new page.

 I attached a picture from what i am missing and needing.

Discussion Settings

 

This post was modified 1 month ago 2 times by Rjk

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Elvina
(@elvina)
Honorable Member Moderator
Joined: 7 months ago
Posts: 725
25/02/2020 2:19 pm  

@rjk,

Please leave the example URL to allow us to check it.

 


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Rjk
 Rjk
(@rjk)
Eminent Member
Joined: 9 months ago
Posts: 39
25/02/2020 6:45 pm  

@elvina shall i send an email with a login to support? 

 


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3786
26/02/2020 11:43 am  

@rjk,

No, we just need a URL yet. If we need an admin login detail we'll let you know.

 


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Rjk
 Rjk
(@rjk)
Eminent Member
Joined: 9 months ago
Posts: 39
27/02/2020 12:49 am  

Here it is:

 

Link

 

 


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Elvina
(@elvina)
Honorable Member Moderator
Joined: 7 months ago
Posts: 725
27/02/2020 1:14 pm  

@rjk,

Please send the admin login detail to info[at]gvectors.com email address to allow us to check it.

 


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3786
28/02/2020 12:10 pm  

Hi @rjk,

We were not able to login to your website via the access you've provided. Please check the login details.

See the message we got:

Fout: Ongeldige Gebruikersnaam


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Elvina
(@elvina)
Honorable Member Moderator
Joined: 7 months ago
Posts: 725
29/02/2020 12:38 pm  

Hi @rjk,

The developers checked your site and don't find such an issue. The option works as expected.

So could you please record some video with the issue, and leave it here. 


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Rjk
 Rjk
(@rjk)
Eminent Member
Joined: 9 months ago
Posts: 39
29/02/2020 1:03 pm  

@elvina

Many thanks for the reply.

Is it possible for the developer to send me a printscreen of the option because i dont see it. I dont see the option to keep 5(x)comments on top when a new page is created. 

Thank you

 


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Elvina
(@elvina)
Honorable Member Moderator
Joined: 7 months ago
Posts: 725
29/02/2020 1:48 pm  

@rjk,

Please watch the video provided below:

https://www.screencast.com/t/fQJ3mS9ZJyg

 


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Rjk
 Rjk
(@rjk)
Eminent Member
Joined: 9 months ago
Posts: 39
29/02/2020 7:00 pm  

thank you for the video. I had to change the website back into English to notice Wordpress didnt translate that well. The problem i am encountering( i attached an example) is that when the page reaches its limits and creates a new page(page 242 in the example), only the newest comment can be seen, not the older ones. 

So people dont see the disccussions that are alive at page 241 and need to manually go to page 241. I hoped it would be somehow possible to keep more olde discussions on page "242"

test

 


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Elvina
(@elvina)
Honorable Member Moderator
Joined: 7 months ago
Posts: 725
02/03/2020 11:57 am  

@rjk,

Thank you for clarification,

However, the option doesn't have any relation to the wpDiscuz. As you can see it doesn't locate in the wpDiscuz settings. So each question related to the option shouldn't be asked in the wpDiscuz support forum.

 


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