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404 Error when I try to clear Gravatar cache

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(@byjillee)
New Member
Joined: 6 years ago
Posts: 3
Topic starter  

Hi,

Some of the users who leave a comment are displaying the default gravatar image  https://d.pr/i/gyzcOE and I'm not sure why. I have a custom Gravatar set for commenters on my site, you can see it above and below the default gravatar icon in the image above.

I tried clearing my gravatar cache in the wpdiscuz settings but when I do I get a 404 error message.


   
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 Tom
(@tomson)
Famed Member Admin
Joined: 9 years ago
Posts: 4168
 

Please disable other plugins and check it. Also please disable wpDiscuz and check it. Make sure this is a wpDiscuz specific issue.

Also please navigate to Dashboard > Settings > Discussions admin page and check WordPress native avatar settings, leave a screenshot of the avatars options, I want to see which one is selected.

Also please try to disable wpDiscuz Avatar cache.


   
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(@byjillee)
New Member
Joined: 6 years ago
Posts: 3
Topic starter  

Hi, I turned off gravatar caching and it seems to have fixed the problem. What is the downside to having gravatar caching turned off?


   
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(@dej-sf)
New Member
Joined: 6 years ago
Posts: 1
 
Posted by: Tom

Please disable other plugins and check it. Also please disable wpDiscuz and check it. Make sure this is a wpDiscuz specific issue.

Also please navigate to Dashboard > Settings > Discussions admin page and check WordPress native avatar settings, leave a screenshot of the avatars options, I want to see which one is selected.

Also please try to disable wpDiscuz Avatar cache.

It seems that your URL request is wrong after version bumping to 5.

The correct URL for clearing the avatar cache should be: mysite/wp-admin/admin-post.php?action=purgeGravatarsCaches&_wpnonce=XXXX

The acutal URL is: mysite/wp-admin/admin-post.php?/action=purgeGravatarsCaches&_wpnonce=XXXX

Aware of the redundant slash character following "admin-post.php", resulting into a 404 error.

The same problem also occurs for your addon-disable function. Hope this get fixed.


   
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 Tom
(@tomson)
Famed Member Admin
Joined: 9 years ago
Posts: 4168
 

Thank you dej.sf,

We see the issue, it'll be fixed in next version release.


   
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