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 Tom
(@tomson)
Famed Member Admin
Joined: 9 years ago
Posts: 4168
 

Just wait an answer of the support for activate my addons.

We can disable current active domain and allow you to activate it on a new domain. Your addon licenses are Single Site Licenses, they should only be activated for one domain. Please let us know your new domain name.


   
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(@mondesensuel)
Trusted Member
Joined: 7 years ago
Posts: 83
Topic starter  
Posted by: Tom

 

Just wait an answer of the support for activate my addons.

We can disable current active domain and allow you to activate it on a new domain. Your addon licenses are Single Site Licenses, they should only be activated for one domain. Please let us know your new domain name.

   

Thank you !

The new domain name is : http://monde-sensuel.com
The past domain name is : http://mondesensuel.fr

thank you for the changement !


   
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 Tom
(@tomson)
Famed Member Admin
Joined: 9 years ago
Posts: 4168
 

Thank you Mondesensuel,

both addons are already activate in our database for mondesensuel.fr domain.


   
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(@mondesensuel)
Trusted Member
Joined: 7 years ago
Posts: 83
Topic starter  

I have the same problem, "The number of activation exceeded limit. Please connect with support !" 

for the domain monde-sensuel.com ?


   
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 Tom
(@tomson)
Famed Member Admin
Joined: 9 years ago
Posts: 4168
 

You can only activate it on a one domain. I if you've activated it on mondesensuel.fr, then you can't activate it on monde-sensuel.com. Your purchased license is a Single Site License. It only supports one domain name.


   
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(@mondesensuel)
Trusted Member
Joined: 7 years ago
Posts: 83
Topic starter  

Yes, I would like to desactivate http://mondesensuel.fr http://monde-sensuel.com


   
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(@mondesensuel)
Trusted Member
Joined: 7 years ago
Posts: 83
Topic starter  

I migrate the forum for a Incompatibility between plugins that led to a strong slowdown of the forum.


   
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 Tom
(@tomson)
Famed Member Admin
Joined: 9 years ago
Posts: 4168
 

Ok, they are deactivated and the number of activation is reset. Please navigate to monde-sensuel.com Dashboard and activate addons.


   
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(@mondesensuel)
Trusted Member
Joined: 7 years ago
Posts: 83
Topic starter  
Posted by: Tom

 

Ok, they are deactivated and the number of activation is reset. Please navigate to monde-sensuel.com Dashboard and activate addons.

   

Thank you very much guys !


   
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